SHIPPING & RETURNS
Shipping Policy
At Chico Studios, we offer fast and affordable shipping to our customers. We take great care in packaging your items to ensure they arrive in perfect condition. Shipping costs are calculated at checkout based on your order total. We also offer free shipping on orders over $100! Shop with us today and experience our exceptional service. Our team is dedicated to getting your order to you as quickly as possible. If you have any questions or concerns about shipping, please don't hesitate to contact us and we'll be happy to assist you.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Chico Studios. If for any reason you're not happy with your order, we offer hassle-free returns and exchanges. Simply contact us within 14 days of receiving your order to initiate the return process. Please note that items must be in new and unused condition with all original tags attached. We're committed to providing our customers with the best possible shopping experience. If you have any questions or concerns about our return policy, please don't hesitate to contact us and we'll be happy to assist you.
Returns Policy
TO RETURN/EXCHANGE A PRODUCT:
Please allow 7-14 days for us to process returns/exchanges, if you need to return and item and are in a hurry please order the correct size and send the other back for a refund
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Item/s must be returned within 14 days of delivery
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Item/s must not have been worn, still have tags & in a re-sellable condition
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Returns postage is covered by customer
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Please allow up to 7-14 days for returns to be processed
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We do not offer refunds on orders processed through Afterpay. Also, on items which are on sale. (However, we can exchange the item)
Please ensure all returns are sent via recorded/signed delivery, we will not be held responsible for any losses or damages caused during the return of goods.
To return/exchange a product please contact us at chicostudios23@gmail.com.